Last updated date: 14/11/2025

Welcome to Go Galapagos Tours. By accessing and using our https website: / / go-galapagostours.com / and booking our services, you accept the following terms and conditions:

1. Reservations and payments

• Reservations are considered confirmed once the full payment or minimum deposit required.

• Payments are made through secure payment providers integrated on our site.

• It is your responsibility to provide accurate information at the time of the reservation.

2. Reimbursement and cancellation policy

• Cancellations reported with 7 days in advance receive a full refund (only for tour bookings).

• Cancellations made with less than 1 day in advance can generate penalty or partial retention of payment.

• In case of force majeure (natural disasters, airport closure, local regulations), Go Galapagos Tours make every effort to reschedule the experience or issue a partial refund as appropriate.

• Any request for cancellation should be sent to go.galapagostours@gmail.com or through official contact channels.

3. Liability

• Go Galapagos Tours and its employees are committed to the safety and quality of our services.

• However, We are not responsible for incidents outside our control.including accidents, injuries, loss of property or delays from external causes.

• When booking, you accept participate under your own responsibility, following the instructions of our staff.

4. Use of the website

• You are committed to using the site responsibly and not to illegal or fraudulent activities.

• Go Galapagos Tours reserves the right to block users that do not comply with these terms.

5. Changes in terms

• Go Galapagos Tours can update these terms regularly.

• The current version will always be published on our website.

6. Contact

For privacy policy consultations or terms and conditions:
Email: go.galapagostours@gmail.com
Telephone: (+593) 93 947 8606