Terms and Conditions
Go Galapagos Tours
Last updated date: 14/11/2025
Welcome to Go Galapagos Tours. By accessing and using our https website: / / go-galapagostours.com / and booking our services, you accept the following terms and conditions:
1. Reservations and payments
Reservations are considered confirmed once the full payment or minimum deposit required.
Payments are made through secure payment providers integrated on our site.
It is your responsibility to provide accurate information at the time of the reservation.
2. Reimbursement and cancellation policy
Cancellations reported with 7 days in advance receive a full refund (only for tour bookings).
Cancellations made with less than 1 day in advance can generate penalty or partial retention of payment.
In case of force majeure (natural disasters, airport closure, local regulations), Go Galapagos Tours make every effort to reschedule the experience or issue a partial refund as appropriate.
Any request for cancellation should be sent to go.galapagostours@gmail.com or through official contact channels.
3. Liability
Go Galapagos Tours and its employees are committed to the safety and quality of our services.
However, We are not responsible for incidents outside our control.including accidents, injuries, loss of property or delays from external causes.
When booking, you accept participate under your own responsibility, following the instructions of our staff.
4. Use of the website
You are committed to using the site responsibly and not to illegal or fraudulent activities.
Go Galapagos Tours reserves the right to block users that do not comply with these terms.
5. Changes in terms
Go Galapagos Tours can update these terms regularly.
The current version will always be published on our website.
6. Contact
For privacy policy consultations or terms and conditions:
Email: go.galapagostours@gmail.com
Telephone: (+593) 93 947 8606
Av. Baltra and Charles Binford

